Staff very attentive and helpful. Would definitely recommend them to family and friends.
Sold a broken washer and dryer. Within the first week the dryer went out. They do not repair in the home, which I should've known then to just give everything back to them. I had to pay them to come pick it up to take back to the store so they could look at it. It was fixed and within a few weeks it went out again. Now it's passed 30 days it went out AGAIN. Now I have to find someone with a truck and who's able to take it back to the store plus pay a $25 "drop off fee" just for them to look at it (First time hearing of this fee), then whatever the charge will be to fix it... Now my washer has completely fell apart.. I've barely had them for 2/3months and have yet been able to get through one full session to wash and dry without something going wrong. I DO NOT RECOMMEND THIS PLACE FOR PURCHASE OR REPAIR.... MONEY DOWN THE DRAIN LITERALLY...
I felt that I was probably going to be in good hands when the service person on the phone told me to flip the breaker for my dryer off and on, since sometimes the dryer just needs to be rebooted. I thought to myself that Bell’s was willing to lose a service call if the dryer was not actually needing repair. Once I called back and told another employee that rebooting did not fix it, he took down my name, address, and phone number, and probably within an hour the technician was here. He was very personable and professional, and got the dryer repaired after he went back to the shop and came back with the replacement part. He cleaned up after himself, and then presented us with a bill which I feel was very reasonable. I could not be more satisfied!
If anyone has any appliance repairs that need done, I strongly reccomend Bell’s! I called yesterday and Matt called and set up an appointment first thing this morning, came and had my dryer fixed within 45 minutes. He was honest and showed me the part that was broken and even described what the issue happened due to. The price was fair and honest. The service fee is completely reasonable! Overall a great experience!
